For 16+ years, I’ve worked as a user-centered designer and leader, striving to improve the quality of people’s lives by disambiguating challenging problems and translating them into intuitive, research-anchored solutions for global audiences. Along the way, I’ve partnered with Fortune 500 companies, fast-moving startups, and household names like eBay, Twitter, BetterUp, Fitbit, HBO, and NBC Sports.
My expertise lives at the intersection of strategy, systems thinking, and craft. I help teams frame the right problem, rally leaders around a clear vision, and carry it all the way through launch. Most recently, I’ve been shaping the future of personalization and recommendations, and bringing AI into how I explore, prototype, and build.
Growing other designers is one of the most rewarding parts of my work. I’ve mentored designers at every stage, spoken on early-career panels, and helped scale BetterUp’s design team from 2 to 10+.
Areas of focus
Design strategy and vision
Personalization and recommendations
Human-centered AI design and AI-enabled prototyping
Executive storytelling and cross-functional leadership
Research-driven product thinking
Workshop facilitation
Mentorship, coaching, and team building